The Cost of living Crisis
Manchester City Council Cost of Living Advice Line
To support Manchester residents through the cost of living crisis, Manchester City Council aree providing an advice line that will offer
- Support with benefits and help with your rent (this is an existing offer made available through the contact centre)
- Advice about debyt and paying bills (this will be done in conjunction with Citizen advice Manchester)
- Food support (residents will recieve a call back to understand their needs and connected into a local food offer)
- Support getting online (residents will be linked with the Council's Digital Incusion Team
The advice line is now live
By Telephone: The advice line can be accessed via a free phone number 0800 023 2692. The line will be open 9am - 4:30pm Monday to Friday. Agents on the phone line will have access to language line for those residents whose first language is not English. Sign Video will also be available for residents who may require this facility.
Online: An online form will be available at www.manchester.gov.uk/helpinghands for those who do not wih to contact by phone. The advice line will also have its own web page that will have links to information of how residents are able to access support www.manchester.gov.uk/helpinghands
Other online support is available:
Communications: A toolkit is being developed with social media assets that can be used to help promote the advice line. further details of this will be avaliable to share in the coming weeks.
Please take a look at the Early Help information as there is lots of help and support availiable. If you click on any of the links it will take you directly to the information that you need.
We have a foodbank available in school. If you feel that you need this service please speak to Carrie Godwin or Ann-Marie Nelson who will be happy to support you with this, alternatively you could email email@example.com